Customer Review for FSRT4S20P

2 / 5
Ok, but not really what I expected
on Verified Purchase
I ordered two. Rack comes assembled with the exception of the actual magazine holders. One came with large chips in the bases paint and would not stand up straight even when adjusted, something is bent. This could have been avoided if the rack came disassembled and was better protected in the packaging. I did file a claim and a new unit was shipped to me right away at no charge. We did not have to return the damaged rack either. The assembled components of the rack all needed the screws re-tightened, other wise the unit would wobble. The height of each magazine holder has to be adjusted with a screwdriver and can not be done without taking the clear holder off. To get everything set it took about 30 minutes. The product does not seem that great so far considering the price I paid. Base color does look like what is in the pictures online, doesn't really match or go with the rest of the rack.

Comments (1)
Hi Jim, Thanks so much for the thorough and helpful feedback and we're glad we were able to rectify the situation for you. We've also forwarded your feedback to our product development team to review. Thank you.

Posted 11 months ago by Displays2go


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