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Customer Review for 173CPLEDBV

4 / 5
Overall a good case but could improve on packaging and cleanliness
on Verified Purchase
Pros: - Assembly was easy, but does require 2 people - Looks good and lights are a nice feature - Shelf heights are easy to adjust Cons: - Packaging needs to be better. A couple of the glass shelves had a thin sheet of paper between them that did not cover the whole glass surface. Glass was rubbing against glass in the crate which made dull spots on the shelves wherever they were in contact with another shelf. Also a scratch on one of the doors. - Parts are not clean. There is dust and a haze on the glass out of the crate. The cap and base also have styrofoam dust in the wood grain. - No screws included to mount the locking tab plate. - "Made in Italy" sticker applied to the front of the base, could be on back or side. Its a well made and good looking case all said and done. The main con could easily be solved by better packaging. Take the time to clean all the parts before assembly and your case will look great when done. I will eventually get another one.

Comments (2)
Michael, thank you so much for taking the time to write this review! We're glad that you found this display case to be attractive and easy-to-assemble, but regret that it was poorly packaged and arrived with minor imperfections. We aim to package our products with care to prevent damage during shipping, and we appreciate your feedback tremendously as it will help us to improve upon our processes. We'll certainly send your thoughts along to our product and fulfillment teams for review, and a customer care specialist will reach out shortly to see if there's anything we can do to further assist. Thank you again - we really appreciate this!

Posted 4 years ago by Displays2go

Hi Michael! I just want to follow up with you again here. Our team really appreciates your feedback, and has expressed that they'll take the necessary steps to improve packaging for this product. While you may have been satisfied with the display case itself, it's a big deal to us that you took the extra step to provide detailed feedback about the packaging, as well as helpful recommendations that may lead to significant improvements. Thank you again!

Posted 4 years ago by Displays2go

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