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All Customer Reviews For ESC4816SV

1 / 5
what a joke
By Jacob A. on June 29, 2020 Verified Purchase
I should have run far from this company and product, when I saw multiple 1 star reviews. After paying almost $500 to have this display shipped, 2 weeks later, I still haven't received the display. Display2go, can't even tell me where the thing currently is, or when it will get here. Can't wait to see how they end up dropping it of... Assuming the display ever even gets here. This is my first and last time ordering through display2go
Comments (1)
We are so sorry to hear that you are having this experience, Jacob. We understand your frustration as this is not the shopping experience we strive for and we apologize for any inconvenience this may have caused you. Our customer care team will reach out to provide you with more information. We appreciate your patience throughout this process.

Posted 5 months ago by Displays2go

2 / 5
So So product for the price / delivery charges
By Freddy B. on November 13, 2018 Verified Purchase
I asked to have the driver call me 1 hour before delivery as most people work during the day (i was told no problem, we will call you) i never received a call prior to delivery... SURPRISE, i get a call and the driver says i'm in front of your home, i asked him can you please give me 20 minutes so i make my way back home, he said i have no time to wait, he literally put the unit on my driveway and said "see ya". So here i am stuck with a + 300 pounds unit on my driveway, ($288 for delivery, hummmm)! Had to hire professional movers to have it brought in ( Another 210$) ! Once in, i noticed the top of the unit has a defect, the finishing isn't flush all around. At first, i was excited to get this unit, now extremely disappointed and regret buying this ( especially with the cost of delivery / movers )!!!
Comments (1)
Freddy, we are so sorry to hear about your poor delivery experience with us. We understand your frustration as you should never have to settle for a damaged product and the delivery of a product this size should be carried out with your convenience in mind. We would like the chance to make this a better experience for you and will have one of our customer care specialists follow up to do so. Thank you for bringing this to our attention.

Posted 2 years ago by Displays2go

2 / 5
Shipping made a good product bad
By Haley on July 11, 2016 Verified Purchase
The delivery driver came speeding past my house, once he managed to deliver my case, it was damaged from the terrible driving, I'm sure. Most of the protective pieces were knocked out and it caused stretches and contact marks that won't come off and are very visible, taking away from a beautiful display case. I wish I would have received better delivery service.
Comments (1)
We're sorry that your product arrived damaged, Haley. We will have a customer care representative reach out to you promptly to fix your issue.

Posted 4 years ago by Displays2go

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