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All Customer Reviews For DSTANDBK


5 / 5
Great product and service
on Verified Purchase
Great service fast shipping and if have any questions, they respond quick.
Comments (1)
Thank you for the 5-star rating and taking the time to leave us a great review, Karim!

Posted 23 days ago by Displays2go



2 / 5
VP Admin
on Verified Purchase
This order was received, and all of the shipping cartons were damaged, once specifically appears to have been cut and retaped. We are missing one Tube Connector Part E. Please advise when you can send this replacement part.
Comments (1)
We are so sorry to hear that you had this experience, Wendy. Our customer care team will reach out to assist you with this issue.

Posted 5 months ago by Displays2go



5 / 5
Great Pieces
on Verified Purchase
Easy to set up and heavy enough to hold the TV's I am using!
Comments (1)
Thank you for the 5-star review and taking the time to leave us a great review, Brandon!

Posted one year ago by Displays2go



5 / 5
Heavy Duty!
on Verified Purchase
Great stand!
Comments (1)
Thank you for the 5-star rating, James! So nice to hear that you like the stand.

Posted one year ago by Displays2go



5 / 5
on Verified Purchase
Comments (1)
Thank you for the 5-star rating, Kenneth!

Posted one year ago by Displays2go



2 / 5
Poor Construction Quality
on Verified Purchase
The delivery was fast. The packaging was destroyed. The base had paint flaking off of it, not an issue here because it was to be hidden by furniture. The two tubes were welded to the base plate at an angle such that when the tubes were installed, they were 3" out of true at the top. This resulted in the base being 10 degrees skewed from the mount. Terrible appearance. This mount allows you to rotate the television from landscape to portrait. The position is supposed to be locked in place by a plastic pin similar to what you see on an ez-up tent. We mounted a Sony BRAVIA XR X90L 75" television to this mount (spec weight of 68 lbs). The pin would not lock into place, so the TV could rotate freely. The design of the rotation mount does not provide another option to lock it in place. Also, the plastic shims that guide the steel rotation circle into the mount were not glued to the mount appropriately and the circle kept being misguided into the mount.
Comments (1)
We’re sorry to hear you didn’t have a great experience with us, Mike. We will follow up to see if we can assist in any way.

Posted one year ago by Displays2go



5 / 5
on Verified Purchase
Comments (1)
Thank you for the 5-star rating, Mark!

Posted one year ago by Displays2go



1 / 5
Does not lock
on Verified Purchase
Bought 2 of these stands and neither of them locked in landscape or portrait. We had to use rig the TV to the stand so it would not rotate. One of the bases was bent so we had to shimmy it. Not worth the time!
Comments (1)
We are so sorry to hear that you had this experience, Chris. Our customer care team will reach out to assist you with this issue.

Posted 2 years ago by Displays2go



3 / 5
It's just ok
on Verified Purchase
We've used multiple types of TV stands for our trade show display. As other reviews have said, this one is pretty heavy-duty except when it comes to holding the TV from rotating. The pin that is supposed to keep it from rotating doesn't work (it just makes it almost impossible to disassemble) so the TV always rotates a little. Like a picture frame hung by one nail on a wall. It's really annoying. It also needs to be packaged in a better way. The poles are so heavy and the box was so flimsy that one of 4 poles was missing when we got it. I talked to two separate people in customer service on the phone who assured me replacements would be overnighted to the venue. They weren't, and they're not open on weekends. So we did the show with only one pole holding the TV (luckily it was pretty light). They've now sent us new poles at a discount (great) and that box was ripped to shreds as well. Luckily all 4 poles are in the box this time. Sub-optimal.
Comments (1)
We are so sorry to hear that you had this experience, Philippe. We understand your frustration as this is not the experience we strive for. We're happy to hear that our customer care team was able to resolve the issue and am very sorry about the delay.

Posted 2 years ago by Displays2go



5 / 5
These are great!
on Verified Purchase
They are easy to assemble, simple design makes them easy to use and they look great!
img_0730.jpeg
Comments (1)
Thank you for the 5-star review and taking the time to leave us a great review, Kristy! Also, thank you for the great picture.

Posted 2 years ago by Displays2go



2 / 5
Missing Piece
on Verified Purchase
Stand looks great but there was a piece missing from the boxes when we tried to assemble it.
Comments (1)
We are so sorry to hear that you had this experience, Mary. Our customer care team will reach out to assist you with this issue.

Posted 2 years ago by Displays2go



2 / 5
on Verified Purchase
Comments (1)
We're sorry to hear this product didn't meet your expectations, Michael. Let us know what we can do better!

Posted 2 years ago by Displays2go



3 / 5
on Verified Purchase
Comments (1)
We're sorry we didn't deliver a 5-star experience, Charles! We'd love to hear what we can do better. Let us know!

Posted 2 years ago by Displays2go



4 / 5
on Verified Purchase

1 / 5
on Verified Purchase
Comments (1)
We're sorry to hear that this TV stand did not meet your expectations. We would like the chance to make this a better experience for you and will have one of our customer care specialists follow up to do so.

Posted 3 years ago by Displays2go



5 / 5
on Verified Purchase
Comments (1)
Thanks for the 5-star rating, Owen!

Posted 3 years ago by Displays2go



1 / 5
False Advertising
on Verified Purchase
When I originally purchased this stand it did NOT come with the warning that it will only hold a display in portrait mode if it is under 15lbs. I need this stand because it's so unique and is exactly the profile I need. However in-order to get the display to hang in portrait mode I have had to connect a bunch of chains and wires in order to 'lock' it into place. If this wasn't the only stand that fits my needs I would have returned it immediately. I'm still quite angry at them for selling this product originally without any warning posted, as it was incredibly misleading. PLEASE take the warning seriously... this stand is NOT meant to hold displays in landscape mode.
Comments (1)
We are sorry to hear that your TV stand did not meet your expectations, Cory. We have shared your review with our product team and we appreciate your feedback as we always strive towards improving our process. Thank you for sharing this with us.

Posted 4 years ago by Displays2go



2 / 5
Don't buy from this company
on Verified Purchase
While the stand is quite nice, if you pay by credit card this company will come back months after purchase and charge your card for more money. Be wary of companies that keep credit card numbers on file so they can put through unauthorized charges months after the fact hoping you won't notice and spend the time fighting it with your credit card company. DO NOT BUY FROM THIS COMPANY
Comments (1)
Thank you for bringing this to our attention, Jeff. It is our goal to make the customer shopping experience as easy as possible and we are sad to hear that this process has been a challenge. We can assure you that we do not put through unauthorized charges on our customer's cards. We will have one of our customer care specialists follow up to provide you with more information on your order.

Posted 4 years ago by Displays2go



5 / 5
Nice stand
on Verified Purchase
Love the stand but like many tv does not stay balanced have to use Ti-wraps to make it stay straight, there should be a screw to lock it in place, i will order another one, see if there's a solution Thanks
Comments (1)
We appreciate your feedback, Reggie. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 4 years ago by Displays2go



4 / 5
Heavy Duty Stand
on Verified Purchase
First impression when you get this stand is this thing is HEAVY. So much so, both units I ordered the packaging was tore to shreds from sheer weight alone. It also comes in three packages per unit. This mass is good for my application because I am mounting 50" TV's in an elevated commercial setting and I don't want anything to accidently knock them over. The stands work as designed and I have had no issues with them. They rotate for portrait or landscape viewing. Overall they work well in my application and would recommend them over some of these light duty units.
Comments (1)
Keith, thank you so much for writing this excellent review. We're glad that this heavy duty TV stand proved to be the perfect solution for your commercial application. We sincerely apologize for the poor condition of the packaging, and we'll certainly send this along to our fulfillment team to see how this can be improved. Thank you for your feedback!

Posted 6 years ago by Displays2go



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